Shipping & Returns

Returns and Exchanges

  • All items must be inspected upon receipt and claims must be filed with Pacific Rim Tonewoods within 14 days of receiving your order

  • Products must be returned unaltered in their original packaging


  • US and Canada Orders Only

  • Shipping rates are determined location and carrier (USA using UPS, Canada using USPS). Standard rates apply depending on the size and weight of the package.


  • Standard insurance depending on the shipping company