Returns and Exchanges

• All items must be inspected upon receipt and claims must be filed with Pacific Rim Tonewoods within 14 days of receiving your order

• Products must be returned unaltered in their original packaging

Shipping

• US and Canada Orders Only

• Shipping rates are determined location and carrier (USA using UPS, Canada using USPS). Standard rates apply depending on the size and weight of the package.

Insurance                                                                                                               

• Standard insurance depending on the shipping company